Right now, I'm training 15 corporate managers in banking, hospitality, automotive, telecom and pharma. We start tomorrow and I expect to have an invigorating experience talking with the delegates about their strategies, doing cross-cultural customer management, and helping them see how our concepts can help them succeed. Truly fun!
As for Colombia, we're going to have a huge turnout at our May 20-21 customer experience management summit in Bogota. Check it out here, and come if you can!
Monday, April 28, 2008
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